Job description

Extensive experience in setting up effective provisions for collective communication and consultation in a unionized environment. 5+ years direct experience in employee relations, labor relations, or labor/employment law with an emphasis on labor and employee relations work. Experience in manufacturing/distribution/call centre locations with experience working in unionized settings.

• Degree Level Education
• Solid understanding of Italian employment and labor laws
• Fluent in English and Italian
• Strong interpersonal and persuasion skills, enabling individual to establish partnerships working with senior leaders and across organizational lines
• Acts with sense of urgency, bias for action, fast pace, and desire to thrive in a dynamically growing environment
• High-quality judgment and sound decision-making
• Strong project and time management skills with ability to multi-task and manage multiple projects to closure
• Technically proficient in Microsoft Office Suite systems
• Ability to pass a comprehensive background and reference check

Job summary
We are looking to hire a talented and committed HR Specialist to play a critical role the development of the employee relations agenda in Italy as well as across EU Customer Services.

We are seeking a progressive, hands-on, customer-obsessed individual who will help to develop our employee relations agenda of creating a positive employee relations climate that supports employee safety, capability, engagement and a high performance customer obsessed culture.
The HR Specialist will report to the Senior Regional HR Manager. The role will require a level of geographical flexibility in base location within Italy

Key job responsibilities

• To take ownership, play a supporting role in significant ER projects. Support the Italy and wider EU Management Teams and PXT Teams in shaping the Employee Relation within the Amazon policies
• Develop and maintain positive relationships with employees at all levels
• Develop an understanding of the employee engagement and support the delivery of initiatives designed to achieve engagement targets which are aligned to Amazon’s ER philosophy.
• Re actively and proactively Support and advise managers and HR teams on employee relations issues.
• Ensure compliance with Italy and EU legislation in partnership with our Legal Department
• Define, Develop the existing arrangements for collective consultation and communication as required for the ongoing evolution of the business, in compliance with Italy labor Laws and Amazon ER policies
• Provide training on ER matters for managers, HR teams.
• Conduct reviews of employment policies to ensure they are aligned to Amazon’s objectives and compliant with employment law.
• Participate in national and international projects.

A day in the life
A day in the life of an HR Specialist will involve hands on support to PXT and Legal teams in developing the ER strategy for Customer Service in Italy. This role will also be front line will external unions and employee representative bodies.

• Relevant post grad education in human resources, employee relations, Legal (employment)
• Team player with strong written and oral communication skills; excellent public speaker
• Highly analytical thinker and problem solver
• Proven attention to detail; extremely organized
• Confident and innovative thinker; isn’t satisfied with “checking the box” or just pulling out “what we did at my last job”
• Experience in designing and delivering successful training programs

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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