Job description
COMPANY PROFILE:
CNH Industrial is a global capital goods company specializing in equipment and services for Agriculture and Construction. The Company operates commercially through its brand portfolio which includes Case IH, New Holland Agriculture, Steyr, CASE and New Holland Construction Equipment. More information can be found on the corporate website: www.cnhindustrial.com
WHO WE ARE LOOKING FOR:
The New Product Quality Specialist (NPQ) is a platform core team member, responsible for all aspects of Quality affecting New Product Development. As the "Point of Contact" for Quality in the platform, the NPQ is the Subject Matter Expert for all Quality planning tools and interfaces with the platform, plants and the regional and global quality departments. The NPQ is responsible for the entire quality plan for the assigned programs and, as a Core Team member, advocates for the extended quality and product support team (QPS), including Reliability Planning functions, etc.
YOUR KEY RESPONSIBILITIES:
- Responsible for the Quality and Reliability of products coming out of the platform teams, shared with and in support of the Platform leaders.
- Facilitate the adherence to the Global Product Development (GPD) regarding quality issues during each phase of the process ensuring appropriate timing between milestones. During the GPD phases, continuously assess the quality status of the program, take actions within the platform to address issues and to define acceptable standards. Escalate unresolved issues as appropriate to facilitate resolution.
- Responsible for the deployment of Quality tools and lead the Quality and Reliability portion of the Risk Assessment checklist.
- Lead the deployment of appropriate mitigating actions for the quality and reliability of high-risk items.
- Facilitate the disciplined execution of the Quality and Reliability priority tools (Failure Mode Effects Analysis (FMEA), Fault Tree Analysis, Control Plans, and other statistical techniques) through the design review process. As an expert reference on these tools, s/he must understand when each of these tools are used and how they are triggered, to ensure effective application.
- Champion the resolution of issues from Design Reviews and FMEAs (Design & Process). Focusing on key customer impact issues, ensuring they are resolved prior to Okay to Ship (OKTS).
- Drive adherence to CNH’s Component Classification and Significant Characteristics standard ENS0301.
- Reliability Growth Planning:
- New Content Risk Index (NCRI) and the Proactive Credits Log.
- Lead the development and monitor the compliance of the RGT Plan, assuring proper evaluation of the product in all target markets and under all operating conditions.
- Participate in the setting of objective goals (CPA), Repairs per 100 units (R/100), Average Cost Per Unit (ACPU), Mean Time Between Failure (MTBF) and report at mile-stones using the Quality Scorecard.
- Assure that SQE supplier’s actions and readiness for launch is taken into consideration at each milestone, following the GPD checklist.
- Identify potential carry-over issues from the current product and ensure they are identified at the Program Initiation (PI) stage.
- Follow the key carry-over issues ensuring a commitment and plan to resolve and validate before OKTS.
- Champion the Problem Integrity Report (PIR) activities ensuring the key issues are resolved with an effective and validated solution.
- Drive the action plan activities for CPA and Process Control Plan Audit (PCPA).
YOUR KEY COMPETENCES AND QUALIFICATIONS:
- Degree or equivalent in Mechanical or Agricultural Engineering.
- Agricultural background or sound knowledge of agricultural practices
- Quality management experience and problem solving expertise
- In depth knowledge of quality tools: Design Reviews, FMEA, Control Plans, Fault Tree Analysis, Product Validation/Verification using statistical techniques
- Training and facilitation skills for the application of the above tools
- Experience of and capability to understand detailed technical issues
- Fluent English language.
- Project management skills and familiarity with project scheduling tools
- Good PC and software Skills
- High Level of working flexibility required, Willingness to travel, including ‘long haul’ destinations.
OTHER INFORMATION:
- Self-motivated and energetic.
- High professional and personal standards with a keen eye for attention to detail.
- React to problems in positive and proactive way with quick thinking and problem solving skills.
- Be willing to support and collaborate with any other department or function within CNH in a positive and co-operative approach in order to achieve the goals and objectives of the department.
- Team player with ability to work independently without supervision for extended periods
- Highest level of Integrity required.
- Able to operate personal business finances and expenses
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