Job description

Job Title: OSS Architect

Job Location: Remote

Must have an extensive telecom domain experience

Roles and Responsibilities

• Provide weekly reports and metrics to the Project Management Office (PMO) and Regional Delivery Director including the overall status and health of the projects within the region
• Transition project delivery from the Sales team and assume responsibility for the project and aid the Program Manager/Project Manager deliver the solution on time and on budget
• Provide thought leadership and guidance on resolving complex implementation and solution issues
• Provide thought leadership and guidance on issues, action items, assumptions, questions, requirements, and items requiring follow up
• Review and approve Methods design and development solution documents, internal and external test strategies, plans and scripts
• Educate teams on solutions, best practices, new solutions, competitors, and industry trends
• Educate teams on the implementation best practices for products and solution offerings
• Demonstrate advanced subject matter knowledge for Product(s) and continuously develop depth and breadth skills across entire footprint
• Play a key leadership role in developing consulting and application skills
• Provide thought leadership and expertise on best practices and use/implementation of Solutions
• Contribute as an individual, a team member and a team leader
• Advocate improvements in practice efficiency, services, and processes
• Conduct customer workshops and design sessions and create resulting technical architecture and design specifications that will drive the entire solution to success, while maintaining a view of scope, timeline, and budget
• Manage multiple customer engagements, able to dive into the lower levels and recognize and address issues before they become critical
• Navigate complex client relationships and implementation challenges successfully
• Identify and mitigate implementation risks through best technical practices for products.
• Provide critical application configuration knowledge or extensive business process expertise across a range of solutions
• Demonstrate advanced subject matter knowledge for Product(s) within the defined Practice responsibility
• Provide thought leadership and best or common practices on business process or solution design
• Support configuration design sessions by providing expertise and experience
• Articulate options, risks and benefits during business process and design reviews
• Use advanced level troubleshooting skills for resolving issues
• Support advanced solution design and configuration activities.
• Maintain a detailed understanding of the product offerings and industry solutions
• Manage internal project tasks and activities

Required Qualifications:

• Demonstrated expert knowledge of the telecoms OSS domain
• Deep understanding of Telecom Network design and architectures, with broad end to end view across OSS and BSS technologies and ecosystems including associated technologies such as service assurance/analytics, SDN/NFV and cloud infrastructure, service orchestration & OSS automation, mediation, billing & charging, IoT and service exposure.
• Deep understanding of one or more of OSS Inventory Management, Discovery, Activation, Performance, Fault and Network Device
• Understanding of the Telco OSS ecosystem and knowledge of one or more of the following inventory systems – Amdocs ARM (Cramer), Ericsson Granite, Netcracker, Oracle MetaSolv, etc.
• Network configuration processes from a functional and technical perspective.
• Expert domain knowledge in multiple telecom technologies (DWDM, Ethernet, IP, etc)
• 10+ years overall experience in functional and/or technical lead role
• 10+ years of communications related industry(s) operational experience and/or implementing OSS projects within those markets.
• 7+ years leading large global large complex projects and project teams in a vendor Professional Services organization, with knowledge of Cloud-based architecture (AWS)
• 7+ years managing distributed teams, conducting staff reviews and developing career plans
• 7+ years in the role of hands-on Solution Architecture in the telco OSS and/or BSS areas
• Excellent business and technical communication soft skills
• Project management experience (desired)
• Regularly interacts across functional areas with senior management or executives to ensure unit objectives are met
• A bachelor's degree in computer science, management information systems, engineering or a related field is necessary for this position
• Ability to travel as required

Desired Skills:

• Perceived as expert and visionary in product area by internal organization as well as clients
• Possess Product technology knowledge as well as industry and business process knowledge: Telecommunications, Broadband, Communications, planning, pricing, etc.
• Possess specific experience in implementing solutions and systems integrations
• Independent judgment and complex problem-solving skills
• Understand applied business practices in more than one of the following: Telecommunications, Broadband, Communications.
• Possess ability to build rapport with team members and clients
• Possess very detailed written and oral communication skills
• Possess superior time management skills
• Flexible & leads change
• Strong verbal presentation and written communication skills
• Ability to identify and proactively solve problems
• Demonstrated time management skills
• Flexible & easily adapts to change

Job Type: Full-time

Salary: From $100,000.00 per year

Schedule:

• 8 hour shift

Experience:

• Telecom Domain: 6 years (Preferred)
• OSS or Operation Support System: 5 years (Preferred)
• Metro- Ethernet: 5 years (Preferred)
• Service Orchestration: 5 years (Preferred)
• Provisioning: 5 years (Preferred)

Work Location: Remote

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