A Bit About Us...

Costa has ambitious growth plans, with a vision to become the Worlds Most Loved Coffee company. At the heart of Costa Coffee are our values; we believe in Passion, Warmth, Trust and Courage. We are the No 1 coffee brand in the UK and as part of the Coca-Cola Company, we’re on a journey to be the worlds most loved coffee brand, we don’t settle for mediocre. We’ve come a long way from the Costa brothers first roastery in 1971, today we are a total coffee company that delivers great coffee to our consumers all over the globe. Along with our much-loved stores, this includes our Express machines, Ready to Drink range, and a long list of friends and partnerships. Costa are proud of our collaborative and inclusive workforce, who continually unlock new growth potential.

At Costa X Austin we are writing the next chapter of the Costa story, building an entirely new platform that combines robotics, smart data analytics, and digital consumer experiences, along with the coffee quality that Costa is renowned for. This is an amazing opportunity to be part of the team that is crafting the future of autonomous unattended coffee retailing.

Role Summary:

The Product Manager role is responsible for developing, managing, and optimizing one or more products. The role includes, but is not limited to, developing and owning the product roadmap, managing the product roadmap, leading the product definition and prioritization, and working in an agile environment with cross-functional teams to develop digital experiences that delight consumers and our customers.

What You’ll Do for Us:

• Identify, quantify, and effectively communicate consumer engagement opportunities; analyze competitive landscape and validate solutions for future features and products.
• Partner with consumer research, marketing research, and business stakeholders to observe and solicit feedback from consumers and customers.
• Create and maintain feature roadmap. Collaborate with other product managers to ensure alignment across products. Participate in planning and pre/post-planning events (Demos and Inspect/Adapt).
• Support scrum teams via Product Increment planning, managing the product backlog and software development details, and maintaining velocity.
• Prioritize and manage epic/feature backlog and implementation, ensure product execution meets strategy and requirements and refine features into user stories and story acceptance criteria.
• Hire and lead a team of Product Owners who lead scrum teams to build, enhance and manage products, capabilities, or services.
• Develop and evolve our Product Management practice, in part by defining and Implementing effective Product Management processes and best practices
• Work with customer solutions and marketing teams to communicate new product, approve positioning and develop go-to-market strategy and plans.
• Measure and monitor product KPI performance, and provide strategy and roadmap input, accordingly; make end-of-life recommendations for non-performant product and features.

Qualifications & Requirements:

• Bachelor's Degree in Business, Marketing, Engineering, Communications, or a related field.
• 5+ years or equivalent combination of education and work-related experience in web and mobile e-commerce.
• Working knowledge of product specialty/job area, principles, concepts, and practices.
• Demonstrated ability to translate data into quantifiable actions/deliverables.
• Strong writing ability.
• Work experience in design, development and implementation of product plans.
• Working experience in full product lifecycle methodologies.
• Working experience in creating, prioritizing, and recommending epics, features and cross-team product initiatives
• Working experience in in conducting competitive research and analysis.
• Working experience in identifying KPI's and other analytics to measure product value.
• Working experience in a collaborative, cross-functional team environment.
• Experience having 5-10 direct reports, leading people and helping team members grow their career
• High energy, confident and self-motivated individual
• Good team player
• Eager to learn

What We Can Do for You

• Purpose Driven: Purpose driven approach that empowers our people to protect the environment and communities we serve while delivering safe & quality products.
• Global Connections: Allows you to develop, enhance and maintain global connections that allow us to move faster and learn from others.
• Community of Belonging: We’re an organization that believes our ability to continually grow and build the right atmosphere where people feel safe and empowered, lets you bring your best self to work.
• Compensation & Benefits: Competitive benefits package that start on day one of employment

COVID-19 Considerations

• Hybrid work environment. We follow all typical COVID-19 policies when in the office
• This role is in Austin, TX and requires some amount of time in the office for in person collaboration and working directly with the coffee robot.

Skills:

Microsoft Azure; Business Processes; Software Development; Project Management; Agile Methodologies; Microsoft Office; Risk Mitigation Strategies; Application Development; Strategic IT; Software Development Lifecycle (SDLC); Influencing (Inactive); Change Management; Vendor Management; Process Improvement Plans; Negotiation; Business Value Creation

Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.