Job description

About us

Affordable Onboarding is a small business in Chicago, IL. We specialize in providing high-quality staffing and support services for affordable housing properties in Greater Chicago area. Our company is led by an experienced Owner with over 15 years of experience in the affordable housing industry. She has dedicated her career to improving the lives of low-income households by providing safe and affordable housing, as well as helping property management companies and affordable housing property owners to manage their properties efficiently and effectively. Our team of experienced professionals has extensive knowledge of the affordable housing industry and is committed to providing exceptional support services that meet the unique needs of our clients. We specialize in services such as filing, recertifications, file audits, relocation services, and other operations and compliance related tasks.

At our company, we understand the challenges that property management companies and affordable housing property owners face when it comes to managing their properties effectively. That's why we offer flexible support solutions that allow our clients to get the assistance they need when they need it most. We work closely with our clients to understand their requirements and provide customized solutions that meet their unique needs. We believe that every affordable housing property owner and property management company deserves the highest level of service and support, and she is committed to providing that to every client. We work closely with our clients to understand their support requirements and provide flexible solutions that help them achieve their goals.

We offer our employees an opportunity to build a career in affordable housing, as well as flexible ours and training.

The Recertification Specialist may has the primary responsibility to qualify new residents for occupancy and re-qualifying existing residents for continued occupancy.

This responsibility requires organization and great attention to detail. On a daily basis, the recertification specialist may be conducting interviews, processing paperwork, interacting with various vendors and agencies, and at the same time, assisting with several administrative and leasing tasks required to keep the rental office running smoothly. The Recertification Specialist must be able to multi-task well, all within specific time constraints.

Responsibilities
1. Conduct applicant and resident interviews and determine eligibility.
2. Coordinate on-site data collections and processing of resident information.
3. Schedule resident recertification interviews.
4. Insure proper calculation of income, assets, rent levels, etc.
5. Coordinate apartment inspections for recertifications.
6. Maintain resident files in accordance with company policy & regulatory agency policy.
7. Perform other duties that may arise.

Qualifications

Required Experience:

- Two or more years experience within afordable housing property management field.
- Tax Credit (LIHTC), Section 8, CHA RAD programs experience is required.

Required Education/Training:

- High School Diploma or equivalent required.
- Two or more years of college preferred.
Required Skills and Abilities:

- Must be able to multi-task with specific time constraints.
- Excellent organizational skills and attention to detail.
- Professional appearance and ability to complete task efficiently.

Working Conditions:

- Primarily an office environment, but will need the ability to meet residents in their units, show units to potential residents, walk around to inspect the property, often in a multi-story facility including climbing stairs.

Job Types: Full-time, Part-time

Pay: $17.00 - $21.00 per hour

Benefits:

• Professional development assistance

Experience level:

• 4 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Chicago, IL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 4 years (Required)
• Section 8 program: 2 years (Required)
• LIHTC program: 2 years (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)
• COS certification (Preferred)
• IL Leasing License (Preferred)
• TCS certification (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person

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