Job description
About EMSAR
Headquartered in Austin, Texas, EMSAR is a fast-growing national field services company providing maintenance, repair and installation services to OEMs in the Healthcare, Life-Science, Self-Service/Kiosk, and Security space. EMSAR’s customer-centric model enables us to customize and deliver the highest quality solutions to our blue-chip and emerging client base. EMSAR’s portfolio of services includes:
- On-site technical field support, including maintenance & repair
- FDA field change orders (“recalls”)
- Bench repair and remanufacturing
- Installation
- Call center
- Contract manufacturing and logistics
- FDA compliance and validation
- Project management
- Training and education
Who you are:
A passionate developer focused on creating a better, more intuitive user experience for both internal (employees) and external (customers/partners) EMSAR users.
What you’ll be up to:
- Write new and update/maintain existing Apex classes, triggers, unit tests, and VF pages to address business needs and improve process efficiencies
- Collaborates and communicates with other team members to ensure alignment on priorities, clarity of business needs/requirements, effectiveness of system functionality
- Supports the implementation of new functionality, with the end-user in mind, including creating user documentation (processes, policies, user and administration guides, training resources)
- Provides end-user support (functionality request research, system issue resolution, new and existing user training, accurate process, and user documentation), responding in a timely, accurate and professional manner
- Enhance, change, and modify existing application based on business requirements
- Support system data analysis using corrective measures as needed to ensure data validity
- Develops ad-hoc reports, dashboards, and workflows to meet business needs and requirements
- Support Salesforce/ServiceMax patch and release level upgrades, testing and deployment
- Support migration from legacy systems to current platforms
What we are looking for:
- Salesforce Developer with at least 3+ years of experience
- 2+ years of experience building complex Flows
- 2+ years of experience writing Apex code (classes, triggers, unit tests)
- Familiarity with SOAP/REST API
- Great Communicator — both written and verbal
- Collaborative, Team Player
- Expert in Salesforce Administration
- Ability to work in an agile environment and deliver consistently on schedule
- Data Management Wizard
Desired Certifications/Skills:
- Salesforce Advanced, Platform Developer I or II Certifications
- Experience with MS Great Plains, Ascent, ServiceMax
Our commitment to you:
- Competitive salary and benefits (401k match)
- A great team environment
- Ability to work remotely
- Supportive leadership
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