Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink".

lastminute.com is part of lm group, publicly traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.

At the heart of our culture is a commitment of inclusion across race, gender, age sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

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* Please note that this is a full remote working position.

We’re looking for an ambitious, highly motivated Senior Social Media Manager to join our growing Engagement Team.

As the company expert in all things Social Media, you will join an experienced and dynamic global marketing team. You will be responsible for developing and executing the social media strategy and building social media campaigns within demand side platforms and across partner platforms such as Facebook and Instagram, ensuring campaigns are delivering.

Key Responsibilities

• Working with the Brand and Content Strategy team in order to align objectives, audience targeting, brand image, messaging and content
• Ensure that organic strategy campaigns meet expectations in terms of engagement, reach, traffic and customer acquisition
• Monitor performance against KPIs
• Being responsible for Organic strategy, coordination and posting
• Ensure channel performance is on track and within budget
• Manage and coordinate community management and engagement in coordination with our customer services
• Scouting new tools for campaign management and performance tracking
• Provide reports, analysis and creativity actionable insights to stakeholders keeping an eye on performance and Voice of Customer impact.
• Identify creativity trends and inputs for digital platforms and coordinate internal stakeholders (brand, content, design, video)
• Manage and coordinate influencers and external social media agencies.

Essential

• Expert knowledge and proven results in managing platforms such as Facebook, Instagram, Twitter and Tik Tok
• Strong attention to detail and problem-solving skills
• Ability to maintain a high level of productivity under pressure
• Demonstrable Data Analysis experience
• Expertise in cross-channel media planning including digital and offline strategy, implementation, tracking and insights and hands-on experience in running organic and paid advertising campaigns on various platforms
• Ability to work in a team and cross department
• Native English/French.

Desirable

• Ideally coming from a multinational company
• Experience of the Travel industry.

Abilities and Qualities

• Autonomy and proactiveness, taking initiative and ownership
• Capable of identifying opportunities and/or problems
• A self-motivated, high-energy approach being able to plan and execute new ideas, from start to finish with professionalism
• Passion for all things Social.

By joining our company, you will have the chance to:

• Join a dynamic team in an inclusive-international environment
• Grow thanks to the career journey and our internal mobility perspective
• Manage your own schedule thanks to the flexible start and end of the working day
• Work a shorter working week (36h), of which 4 hours on Friday morning
• Get focus time for learning, development and deep work on Friday mornings
• Work partially or fully remote according to local laws
• Enjoy continuous training thanks to our company platform
• Benefit from employee discounts on travel
• Receive 2 days off per year for the purpose of volunteering
• Receive a bonus after 5 and one after 10 years in the company
• Get free snacks / fruit / hot drinks / water / beverages at our offices
• Participate in amazing winter and summer corporate events
• Benefit from extended parental or marriage leave