Role Description

The Senior Product Manager – Edge and 5G APIs, Interoperability and Ecosystem will ensure that our Cloud, Edge and 5G strategy is translated into market leading product roadmaps and ecosystem partnerships underpinned by robust business plans.

This role will be responsible for developing a market leading and disruptive Edge and 5G APIs strategy and product portfolio across all segments and markets globally and ensure that a robust plan is in place to make these services interoperable with telcos globally.

Leveraging skills and capabilities across the global Vodafone Business functional operating model to drive commercial performance and world leading products, this highly visible, senior role requires proven experience working effectively with a wide range of senior stakeholders across GTM, Marketing, Commercial & Operations, Technology as well as the Product Management, GTM and Finance teams in key OpCo markets. This role will also represent Vodafone in industry bodies and promote our interests in driving edge and 5G adoption through industry wide and ecosystem initiatives. These may include 5GFF, EU consortia and alliances.

Role Purpose

• Edge and 5G APIs and ecosystem vision and strategy (~1-3 yr horizon) is clearly defined based on customers, competitors, technology and market trends, working cross-functionally with sales, marketing, strategy, operations and technology to ensure alignment.

• The customer journeys for a developer/ISV/enterprise wanting to consume the Edge and 5G APIs are mapped out and the relevant channels for API exposure (i.e., Developer Marketplace) are enabled appropriately to support a high customer experience.

• Customer co-creation is used to foster an innovative ‘product design’ mentality, ensuring customer’s needs and problems are driving investment decisions.

• Product roadmaps are defined to meet specific customer, commercial and strategic objectives to expand Vodafone’s leadership position and market share.

• Customer outcomes and product features are defined by taking into account the entire product lifecycle, including sales, delivery, operations, service, support, billing, capacity and performance.

• Decisions are made and executed quickly to address challenges and opportunities throughout the product lifecycle – effectively prioritising multiple demands from changing market conditions, sales, delivery, operations and managing feature changes as necessary.

• Support is provided for customer and sales opportunities with regard to your associated product/s and how it/they will address customer needs.

• Leads an effective market engagement process to enable input into the group product roadmap - with the objective to reflect demands, reduce costs and maximise investment across markets.

• Business case creation and prioritisation is undertaken for the product - with realistic assumptions and phasing that sets us up for successful in-year delivery, working with Technology Product owner to interlock on costs. This includes understanding how external sources of investment including EU Recovery Funds may support the business case.

• There is a clear set of customer experience outcomes, blueprints and product epics, capabilities and features covering the ‘what’ E2E (inc Technology requirements) defined as part of the development or in-life changes process, working closely with Technology Product Owner.

• Revenue, profit, customer satisfaction and performance targets are delivered across all segments for the relevant Product line.

• All aspects of in-life and end-of-life Product requirements are effectively managed through the Product lifecycle, including technology, operations, service, regulatory, security, data privacy and compliance (working with relevant teams to assure this where necessary e.g Technology Product Owner)

• Broader Product requirements are effectively managed, working with relevant teams where necessary on propositions & go-to-market, technology, legal, regulatory & risk, security & data privacy compliance, product documentation, marketing assets and sales enablement.

Core Competencies

• Define highly competitive and industry leading customer-experience vision & plans.

• Define and maintain the target market and develop the 18 month Product roadmap and 12 month plan.

• Enable the exposure of the APIs onto the relevant platforms (including., working with the API marketplace team), ensuring a high customer experience. Assess competitor’s solutions to identify differentiation points and improvement areas.

• Drive continuous improvement in the performance of the product/s across customer experience, profit and revenue. With particular focus on continuous improvement of product costs and allocating cost targets as necessary to other owners e.g Technology Product Owner.

• Define, track and then manage the end-to-end product targets for market share growth, product revenues, margin and customer service performance.

• Monitoring of the roadmap delivery is used effectively to identify commercial risk in development/in-life changes delivery and drive mitigation plans.

• Responsible for product P&L and approving CAPEX expenditure in Technology.

• Defines key new services and product features, ensuring these are aligned to the customer experience and outcomes. Working with Technology Product Owner to ensure technical feasibility.

• Be accountable for the compliance of their Product to Cyber & Corporate Security, business resilience policies and standards through the NPD process and throughout the lifecycle of product/solution.

Key Qualifications

• Strong background in telco technology, esp roaming, Edge, 5G, NW as a platform

• Strong commercial acumen

• Experience working industry bodies and alliances

• Skilled in reviewing product performance end-to-end; including market perception, channel ability to sell, channel ability to deliver and service.

• The gravitas to act as the expert for their product with credibility up to customer ‘C’ level and senior leadership team (SLT) level

• Appropriate experience in leading and motivating virtual teams and the ability to maintain the right balance between tactical and strategic activity.

• Agile product development and delivery experience (e.g. SAFe, Spotify, Scrum) and qualifications

• Experience working with developers and ISVs is preferrable.

• Experience leading initiatives requiring collaboration across Group and Local Markets is preferable

Application Guidance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

We offer a generous benefits package that includes a 401k match, PTO and sick leave, floating holiday pay, volunteer pay, domestic partner and spouse insurance coverage, and an inclusive parental leave policy for birthing parents, non-birthing parents, and adoptive parents.

All Vodafone US Inc. employees must be fully vaccinated against COVID-19.
If you are successful and become a Vodafone US Inc employee, you will be required to show proof of being fully vaccinated against COVID-19.

Together we can.