Subject Matter Expert 3 (SME3) - Sharepoint Administrator, IAT Level 2

Full Time
Napoli, Campania
Posted
Job description
Company Description


Join our team at Convergint Federal (CF) . Become part of one of the nation's leading security integrators for the U.S. Federal Government.

CF is a wholly owned subsidiary of Convergint Technologies and is the Federal Government Arm of Convergint. CF is a systems integration company that is focused on the physical security for the U.S. Federal Government with locations and personnel throughout the U.S. and globally. SigNet is a leader in the design, integration, installation, maintenance and operation of technically-complex integrated physical security management systems. We have the ability to support the entire life-cycle of these programs and projects—from security analyses, engineering and design, through installation, operation and maintenance—using in-house personnel and resources is our biggest discriminator.

Convergint Federal fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all our colleagues:

  • Company Holidays and Paid Time Off
  • Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan
  • Corporate Social Responsibility Day
  • And much more…

Job Description


At Convergint, our greatest strength is our people. Convergint was founded on a set of core values and beliefs that express our responsibility to our customers, our colleagues, and our communities. Our culture promotes fun and laughter on a daily basis, believes in balanced lives: family, business and community and creates a positive work environment. We seek experienced experts as a Sharepoint Administrator in Naples, Italy.

Responsibilities include:

Sharepoint Administrator

  • Support CNIC Regional Offices to improve operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate process or improve transparency for analytics and decision making. In support of this effort, provide support to the Regional Gateway Master (RGM) and Regional Portfolio Manager (RPM). This support includes support of CNIC/Regional/Installation SharePoint Gateway Portal, and DON hardware/software portfolio management as outlined in DON/CNIC Instructions or Directives (CNIC INST 2000.1A, CNRSE INST 2100.1, DoDInst 8500.1 series, CNIC INST 2000.4)
  • Evaluate and enforce CNIC/Regional Gateway policies for 17 portal sites and all sub site contained within ensuring Confidentiality, Integrity, Availability, Non-Repudiation and Accountability (In Accordance With (IAW) DoDInst 8500.1 series).
  • Interact with customer and/or functional group managers on CNIC Gateway and DON Portfolio management related matters.
  • Work as part of a Regional Gateway G2 Team utilizing SharePoint Web Design, JavaScript for SharePoint, CorasWorks for SharePoint tool set.
  • Monitor daily operation of Regional Gateway, using SharePoint, DON DADMS/ Department of Defense IT Portfolio Registry (DITPR), ISFTOOL, Navy Information Dominance Approval System (NAV-IDAS), and NMCI/COSC/NGEN NET administrative tool sets.
  • Participate in scheduling/developing and supporting CNIC RGM/Portfolio management meetings.
  • Provide weekly status updates of the CNIC Gateway 2.0 (G2) portal to the Regional RGM and Portfolio Manager.
  • Triage incoming service requests and emails from users and provide escalation support for all users, if unable to resolve at local level.
  • Monitor resolution of open service requests initiated by G2 customers.
  • Monitor and update the service request Tool used to track service requests within the Region.
  • Route all correspondence through Regional N6 personnel.
  • Assist the Regional Portfolio manager the initial IA/ORM review for customer hardware/software portfolio requests, ensuring compliance with current Federal/DOD/DON/CNIC Instructions and/or Directives.
  • Provide technical support for G2 portal and designated G2 workspaces within the Region.
  • Provide information support and guidance and disseminate the developed CNIC Gateway policy within the Region.
  • Create, modify, and remove specific library, list, or document settings or permissions as necessary to support Region business requirements.
  • Migrate content from other data storage systems, including shared drives, local drives, and Clearinghouse, to G2 portal.
  • Assist Regional Content Mangers (RCM) on the use of G2 to store and share content from their own programs and communities.
  • Create G2 portal groups as necessary to meet business requirements of the Region.
  • Ensure compliance with CNIC G2 Business Rules, and maintain and refine the taxonomy of, and incorporating business requirement information into, G2 portal search capabilities.
  • Engage with Office of General Counsel (OGC) and Force Judge Advocate (FJA) to ensure questions regarding the preservation of classified materials are appropriately handled and accurately answered.
  • Engage with the CNIC HQ records manager or Region records manager to ensure questions regarding the preservation of documentary materials, specifically records and reference materials, meet Federal and DON regulations.
  • Build out G2 portal site structure for the RCMs using approved G2 site templates.
  • Identify, communicate, and record G2 portal feedback and issues to appropriate G2 portal team members for resolution.
  • Monitor content for unauthorized collection or maintenance of Personally Identifiable Information (PII) in compliance with DoD instructions.
  • Ensure that all files uploaded into the G2 portal contain no classified information, and that information requiring special handling, as information subject to the Privacy Act or contract-sensitive information, is stored in the controlled access area of the G2 portal and appropriate permissions are in place.
  • Ensure records and record data are archived in an approved Government electronic records management application.
  • Manage document libraries, metadata, local configuration settings, and local taxonomy.
  • Review content to be posted to the G2 portal and coordinate with users to remove inappropriate content.
  • Provide user feedback to management to improve G2 operation.

Qualifications
  • Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
  • Technical skills and experience related to Sharepoint
  • Proven ability to troubleshoot problems and look for solutions
  • Solid technical aptitude.
  • Good verbal, written and interpersonal communication skills
  • Basic organizational skills and the ability to handle multiple service needs simultaneously
  • Proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel)
  • Must be a self-starter and work well with direct supervision.
  • Willingness to travel
  • Must meet IAT Level 2 requirements with a certification in CCNA Security, CySA+ **, GICSP, GSEC, Security+ CE, CND OR SSCP
  • Must hold an active Secret Clearance

Education: High School Diploma or equivalent. Technical Training.

Minimum Experience: Twelve (12) years of hands-on experience in computer systems operations to include Sharepoint

Must have some experience with SharePoint Web Design, JavaScript for SharePoint, CorasWorks for SharePoint tool set.

Preferred Experience: (but not required):

  • Prior Navy related experience.


Additional Information


Convergint Federal is an Equal Opportunity Employer who is committed to wosrkforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. We offer a smoke-free and drug-free workplace.

Employment is contingent upon successful completion of background investigation and pre-employment drug screen.

Candidates must possess or be able to obtain a US Government Secret Security clearance.

All applications and resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted for an interview.

Convergint Federal is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Convergint Technologies offers many job opportunities outside of the U.S. which can be found through our employment website at uscareers.convergint.com/careers.

Additional Information

EOE/M/F/V/D

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