• PUBLIC TENDER & QUOTES

• Public tenders for hospitals and offers for private and public Labs
• Quotes for private & public generated using Salesforce
• Request of bank references and bank/insurance guarantees for Milan
• AVCP pay contribution and AVC pass
• Request from hospitals regarding Law 136/2010 – “Financial flow tracking”
• Updated internal file ongoing tenders, historical tenders, adjudications, CIG/CUP Codes etc.
• Periodical update of all administrative and technical documentation required for participation in tenders
• Periodical update at customers web portals
• Evaluation and analysis of public adjudications (competitors prices analysis)
• Request the update instruction for use (IFU) for the tenders
• Check the tender of interest daily and send to the sales rep for the confirmation and the quotations
• Daily verification of Sales shared emails

• COLLABORATION WITH SALES DIRECTOR AND SALES AGENTS
  • Daily contact with sales agents for reporting in expiration tenders, new customer contacts, offers, request documentation and/or brochures and as described in the preceding paragraph.
  • Sales actives: New customers acquisition (wholesaler, pharmacies etc.) for promotion of Abbott products.

• COLLABORATION WITH QUALITY DEPARTMENT - ISO 900
• Support in the drafting of procedures relating to ISO 9001 inspections
• Check documentation related to suppliers (ISO Certificates/CE Mark etc.) and anyway follow all company procedures

• CUSTOMER SERVICE
• Customer Support (Phone contact with customer, commercial and support for products and instruments) and any other business to satisfy the commercial requests of the case;
• Support products registrations & maintenance of products documents for participation at tenders
• Send massive communications to the customers
• Manage the customers documentations requested after the tender in case of win

• Privacy Stewart
• Keep updated all the documents needed for Privacy maintenance in agreements with Abbott Policy & procedure with the Support of the Data protection manager;

EDUCATION & COMPETENCIES

• Upper secondary diploma/High school diploma – country specific
• Fluent in local language
• English, written and spoken
• Knowledge of Microsoft Office

• Knowledge of ERP packages (SAP)
• Knowledge of Salesforce
• Knowledge of the main telematic platforms for tenders: MEPA, Sintel, Enpulia, etc.
• Team player
• Customer oriented
• Good organization ability
• Good communication skills for internal and external contacts
• Positive reaction to working in a “deadline” environment, stress resistant
• Integrity
• Sensitive of initiative and adaptability to permanent evolving organizations
• Sensitive to the importance of the product
• Problem solving
• Independence and responsibility
• High level of accuracy