Description:

Operational Risk Managements (ORM) mission is to drive comprehensive and consistent practices designed to identify, measure, monitor, report and manage operational risks while promoting the implementation of actions to address root causes, which may lead to unintended operational risk losses. ORM works with Citi's Business and Functions to provide a strong foundation for safe and sustainable progress. As the trusted second set of eyes, ORM provides a unique perspective that helps teams thoughtfully navigate the operational complexities they face every day. With deep and relevant expertise to address today’s vulnerabilities and forward-looking perspective to prepare for what’s next, ORM helps protect the firm and its reputation as we enable progress more effectively. ORM elevates the quality and accuracy of our clients’ and colleagues’ work and processes with deep expertise in identifying and responding to risk, ORM independently and constructively challenge assumptions, providing relevant insights that help teams protect the reputation of the firm.

The ORM Administrative team coordinates operational risk updates for Senior Management and Board level governance committees, in adherence to Citi’s Governance Policy. This role will require interaction with and support of the ORM Executive Committee and Risk & Control Governance coordinating teams.

The position requires a solid conceptual/ practical grounding in both Operational and Compliance risk stripes as well as current MCA / Risk and Control requirements and activities. The successful candidate must be able to appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

The role integrates in-depth specialty knowledge of operational risk practices with a solid understanding of industry standards.

Development Value:

Developmental opportunities include experience in a high visibility, dynamic function; significant exposure to a global mix of senior stakeholders across Operational Risk Management and Risk Management Senior Leadership; potential contribution to work products presented to Senior Management.

Responsibilities:

• Manage an integrated forward calendar for operational risk topics planned across enterprise level Board and Group governance committees (ORC, GBRCC, GRMC, and Board RMCs) to help ensure coverage is comprehensive across all committees and aligned with committee charter and applicable regulatory requirements
• Lead the coordination of operational risk content development and stakeholder communications, and material development supporting ORC, GBRCC, GRMC, and Board RMCs, working to improve alignment and coordination across all committees, demonstrating robust escalation and corporate governance processes; taking note in highlighting increased areas of risk and what actions are in place to remediate
• Manage and monitor operational risk related follow-up items across enterprise level Board and Group governance committees
• Look across governance routines and reporting to identify related and interdependent elements and provide recommendations, where needed, for combining or connecting to achieve greater effectiveness and efficiency
• Interact and communicate with senior management to identify key topics of interest to bring to the ORC, GBRCC, GRMC, and/or Board RMCs
• Advise internal stakeholders on presentation materials submitted to ensure effective, appropriate and accurate communications
• Synthesize key findings and recommendations into clear and succinct presentations for the Operational Risk Executive Council (ORM ExCo) as well as other internal & external forums
• Assist in responding to requests for information and documents from the company’s internal and external auditors, regulators, and other stakeholders.
• Coordinate and manage calendar of ORM activities and follow-ups for all governance level committees
• Leverage available tools and processes to enable effective stakeholder management
• Support oversight of the monthly Operational Risk Committee (ORC) which is a sub-committee of the Group Risk Management Committee

Key Competencies:

• Relevant experience with the financial services industry
• Significant experience in Operational Risk is a must. Other risk and control disciplines would be a plus – credit, and market; with ability to effectively delineate items of importance and communicating outputs of such to governance forums
• Create the agenda/ materials and actively participate in the monthly Independent Operational Risk Committee
• Coordinate and prepare responses to regulatory and internal audit requests
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Excellent problem-solving abilities and organizational / time management skills, with the ability to multi-task productively.
• Detailed oriented with excellent analytical skills
• Can exercise independence of judgement and autonomy.
• Demonstrated experience making technical presentations to all levels of management across the organization in both small and large settings.
• Strong leadership, interpersonal and relationship-building skills.
• Proven ability to work in high-pressure environments
• Able to adapt quickly to new tools and processes.
• Attention to detail and willingness to "roll up sleeves".
• Ability to network and interact with a broad range of risk teams and senior management.
• Intellectually curious and willing to invest time in researching areas outside current knowledge base/ skill set.
• Strong communication (verbal/written) skills, with an ability to manage internal and external relationships up to senior levels of management.
• Experience managing confidential data.
• High proficiency in MS Office (Excel, Word, PowerPoint).

Education:

• Bachelor’s/University degree, with 3-8 years of relevant experience.

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Salary Range:

$139,690.00 - $209,530.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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