Duties and Responsibilities:

• Ensure cleanliness standard are maintained in all guestrooms on a daily basis
• Neatly fold bedspread and place in designated area
• Inspect all guestroom fresh linens for cleanliness and substandard appearance
• Efficiently turndown bed to meet appearance standard as demonstrated
• Arrange all clothing items in occupied guestrooms are folded or hung neatly according to standard as demonstrated
• Set up turndown tray with ice and water as well as other turndown amenities as demonstrated
• Turn on stereo/television to appropriate turndown standard
• Turn on appropriate lighting if guest is not present during service
• Ensure guest has the correct amount of valet/dry cleaning/shoeshine bags/slips
• Replace guest amenities when appropriate
• Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task
• Vacuum Guest room carpet furniture and baseboards according to standard if needed during the service
• Empty waste baskets
• Recognize and report all missing, damaged or sub standard furniture, fixtures and equipment
• Ensure that all electronic devices (television, stereo, telephones) are working properly
• Evaluate work assignment and prioritize work load according to guest requests
• Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any information for input into guest history file
• Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards
• Adhere to Do Not Disturb policy

Requirements

• Good knowledge of Italian and English
• Able to stand and walk for an extended period of time
• Ability to push and pull the housekeeping cart
• Possess a pleasant and outgoing personality
• Must be willing to work on a flexible schedule, weekends and holidays